Customer Feedback
Track and manage feedback from all channels. Use the Agent Assistant to summarize or analyze.
47
Total Items
12
New
8
In Progress
27
Resolved
Sentiment
Workflow triggers not firing for scheduled events
I set up a workflow to trigger every hour but it only fires intermittently. Checked the logs and see 'scheduler timeout' errors.
Add support for Slack as a connector
Would love to use Agent Base with our Slack workspace. Discord is great but we primarily use Slack for team communication.
How to set up webhook authentication?
I need to secure my webhook endpoints with API keys but can't find the setting in the dashboard. Is this feature available?
Agent disconnects after idle for 30 minutes
My Discord agent keeps going offline after being idle. Have to manually restart it every time. This is blocking our automated support system.
Love the new workflow builder UI!
Just wanted to say the recent update to the workflow builder is fantastic. So much easier to use now. Great work team!